Frequently asked questions
Click here for our pricing structures.
At least three weeks. Up to eight weeks leading up to school start times and before school holidays.
However...
If you have an emergency we can usually squeeze something in 🙂
Yes. You don’t need to make a booking – just bring it in. The best time to do this is before 3pm. We are open Monday to Friday.
After quoting we can make a booking to complete the work if you like.
We don’t charge anything for verbal quotes.
If you want a written appraisal for insurance purposes, this costs $35.00
No, but we sell instruments on behalf for people. We will discuss with you the price you want, then add 25% markup. There is a listing fee of $100 which will be deducted from our commission if the instrument sells.
Sort of. We sometimes have somebody here from 11pm – 1pm Saturdays for pickups, drop offs and retail sales. We can’t quote instruments during this time. If in doubt, call first to check we're here - 022 467 1980